Payments & Refunds policy

At SelfLoveHub, we value your time, energy, and trust. Our offerings are crafted with care and intention to support your healing and growth journey. Please read this Refund Policy carefully before booking services, registering for events, or purchasing digital products.

1. Therapy Sessions

When booking a therapy session, a deposit of 25% of the session fee is required at the time of booking. The remaining balance is due on the day of your session and can be paid by card or cash.

      •     You may cancel or reschedule your appointment free of charge up to 24 hours before your session. Cancellations made within this window will receive a full refund of the deposit. You can also reschedule directly through our website.

      •     Cancellations or changes made within 24 hours of the scheduled session will result in the deposit being forfeited.

      •     Missed sessions will not be refunded or rescheduled, except in emergency situations (please contact us directly).

We want to honor your time and ours, and we appreciate your commitment to the process.

2. Workshops & Events

Due to limited space and preparation, we do not offer refunds for workshops or events. However:

      •     If you are unable to attend, you may request a credit toward a future event if you notify us at least 48 hours before the scheduled start time.

      •     If the event is canceled by SelfLoveHub, you will receive a full refund or the option to transfer your registration to a future date.

3. Digital Products (Downloads, Workbooks, Courses)

All digital product sales are final and non-refundable. These items are instantly accessible and cannot be returned.

If you experience technical difficulties accessing your purchase, we’re happy to help — please email us at selflovehub@hotmail.com.

4. Merchandise

We offer exchanges only for damaged or defective items.

      •     You must contact us within 7 days of receiving your order, and the item must be unused and in original condition.

      •     Shipping costs for returns/exchanges are the responsibility of the customer unless otherwise noted.

5. Exceptions

We are committed to ethical, compassionate business practices. If you feel your situation warrants special consideration, please don’t hesitate to reach out. While all sales are final as stated above, we will always listen and do our best to respond with fairness and care.

6. Contact Us

If you have questions or need support with a purchase, reach out to us at: selflovehub@hotmail.com